Sametime chat history in shared mailbox when using Outlook add-ins for Sametime

We currently are facing an issue in an environment where we have Outlook for mail and Sametime for instant messaging and meetings.

We us the Sametime add-ins for Outlook and have the save location for chat history set to local disk by default.

When a user changes this to “Save to mail file” – “Outlook” we are seeing different results in the actual save location. For a number of users a Sametime Transcripts folder is created in their mailbox, but for others a folder is created in a Team mailbox they have editor rights to or a Sharepoint list.

This results in Sametime transcripts being visible for anyone having read access or higher to that mailbox.

Apparently Sametime looks for all writable storage in the Outlook client and selects one. We don’t know the logic behind the choice yet.

We are working with IBM support to see if they can allow us to:

– Select a default location

– Disable save to MS Outlook

– Group the option panes into 1 pane

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About Wannes Rams

I'm a IBM Collaboration software consultant. I am specialized in the architecture and technical lead of enterprise implementations. I started of as a Lotus Domino specialist certified up to Domino 8, but moved on to IBM Connections, Lotus Sametime and Lotus Quickr. I also have experience with WebSphere Administration and WebSphere Portal deployments. I am also IBM Champion for ICS Specialties: Lotus Domino Lotus Sametime Lotus Quickr IBM Connections WebSphere Portal administration WebSphere Application server administration Cisco Firewall administration Tivoli Directory Integrator Social Business
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