IBM Sametime Turn Server playing tricks on me

I recently installed a full Sametime Standard environment for a customer for a small number of users.

I decided to go for a 2 server install and put all WebSphere based components on 1 machine.

I ended up with 5 ip adresses on 1 network card on that machine. In the end I got everything working and I started to test the Audio and Video components.

They all seemed to work fine except from outside the network. Looked like I never reached the server. Telnet internally worked, external did not.

I started to do some netstat and found that the Turn server was not listening on it’s assigned IP. It was listening on the primary ip of the server.

I did roughly follow the from zero to hero guide to install the environment, so I had created a service for the turn service. After a while I found that running the Turn server using the provided batch file did the trick.

It started listening on the correct IP straight away.

Conclusion: This way of working is not reliable. I am still waiting for feedback from IBM Support to get this issue resolved. I will update once I get a solution.


About Wannes Rams

I'm a IBM Collaboration software consultant. I am specialized in the architecture and technical lead of enterprise implementations. I started of as a Lotus Domino specialist certified up to Domino 8, but moved on to IBM Connections, Lotus Sametime and Lotus Quickr. I also have experience with WebSphere Administration and WebSphere Portal deployments. I am also IBM Champion for ICS Specialties: Lotus Domino Lotus Sametime Lotus Quickr IBM Connections WebSphere Portal administration WebSphere Application server administration Cisco Firewall administration Tivoli Directory Integrator Social Business
This entry was posted in Sametime, Technical and tagged , . Bookmark the permalink.

2 Responses to IBM Sametime Turn Server playing tricks on me

  1. Klaus says:

    Try adding a service like this
    or look at turn.public.hostname.ipv4 in

  2. Wannes Rams says:

    Thx Klaus, just tested it and it works great.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s